FAQs

Support Desk Hours
Our support desk hours are 9 a.m. - 5 p.m. Central Standard Time (CST), Monday through Friday. We strive to respond to your support request within 24 ho...
Sat, 27 Apr, 2024 at 7:10 PM
Common Questions
I didn't purchase my product, service, or training course from JTek Resources. Why does this support desk show "JTek Resources - Customer Support D...
Sat, 27 Apr, 2024 at 7:03 PM
How to Avoid Captcha Problems
If you are having problems with our Captcha system please follow these steps. 1. Email your request to: [email protected] and it will be added t...
Sat, 27 Apr, 2024 at 6:35 PM
Blog Defender Specific Question
If you purchased Blog Defender prior to April 2022, we have completely updated the training to current security standards. Previous versions are outdated an...
Sat, 27 Apr, 2024 at 6:35 PM